FAQ
What payment methods do you accept?
We accept Cash, bank transfer and cards.
What area’s do you service?
We can perform mobile valeting in most of South Yorkshire. Our post code coverage is:
DN1-DN7, DN11, DN12, S1-S14, S17, S18, S20, S21, S25, S26, S32, S33, S35, S36, S60-S66, S70-S75 & WF9
***If your valet is within the Clean Air Zone, there may be a small extra charge to cover the zone fee. We don’t make anything from it, it just helps us stay compliant.
Isn’t it cheaper just to run my car through a car wash?
Yes, but it comes at a cost – to your car. Automatic car washes and quick-wash outlets operate under intense time pressure, and unfortunately, your vehicle’s long-term condition isn’t their priority. To speed things up, they often rely on harsh, industrial-style cleaning methods designed more for trucks than for delicate automotive paintwork. These abrasive processes can damage your paint or clear coat, leading to premature wear and a dull, faded finish.
If you genuinely care about your vehicle’s appearance and value, there’s really no comparison—quality valeting is the only way to go.
But hang on their sign says they do ‘valeting’?
If I put a Ninja in the back of my van and hang a sign that says ‘chef’ – would you trust me to cook your dinner? For us ‘valeting’ is not just a word or catch phrase to fool people – It is our life, our passion, our artform and forms the basis of our reputation. If you want it done right – use a professional!
I only use XYZ brand product on my car, can you?
Absolutely. We use only high quality products but if you have specific needs we’ll get it in for you.
My car type is not listed on your booking options, does this mean you don’t love me?
We love all our clients. If you have something different or not listed as a booking option just give us a call and we can quote over the phone or organise a personal inspection.
I’ve never used you before. How do I know I’m choosing the right valeter?
We can’t promise that when you choose Wilko Car Care you’re choosing the best, but you can rest assured we’ll treat you with respect and your car as if it was our own and we love our cars. For your peace of mind we offer a 100% no charge guarantee if you’re not happy. We either get it right or you don’t pay, you literally have nothing to lose by choosing Wilko Car Care.
What days can I book a valet?
Any day you like. We run a 7 day a week service for your convenience, but we fill up quickly so guarantee that we can fit you in at short notice.
Can we valet in wet weather?
Absolutely – but with a few adjustments. While we’re happy to wash your car in the rain unless you can provide some undercover space there are some services that we can’t provide e.g. polishing because water affects the finish. Rain won’t stop us, we just work smarter to get the best result.
Is there a minimum job I can book?
While there is no minimum job, there is a minimum call out of £50 – so if you’re doing a custom booking just make sure you pick at least £50 worth of awesome services.